Teamwork Issues |
Proven Solutions |
| "Our executive team is not on the
same page." |
After meeting with the CEO and others we’ll
design a one-day team-building retreat. Depending on the team and its needs we’ll
work from one of two basic approaches: "low pain, moderate gain" or
"moderate pain, high gain." We’ll reinforce the gain in three months. |
| "We’re poor with our internal
customer service." |
The book Power Tools
provides a starting point with the tool, "Team Links." "Star
Department," created for a client after the book was written may also help.
If you need a customized approach, we’ll build it together. |
| "Our teams need a shot in the
arm." |
Over 10,000 raving fans (acclaiming a 9.6 on a
scale of 10) have attended "Make It Happen--The Teamwork Challenge."
This inspiring program uses 19 action steps to help your people do four things: (1) gain
strength from core beliefs; (2) uplift themselves with enabling thoughts; (3) achieve
results with powerful talk; and (4) build teams through decisive action. It features
a 34-page workbook, Yes You Can!, the "Listening
Stick," and more. |
| "We have too many Lone Rangers and
too few team players." |
The solutions above will help. In addition we can
put your executives through the ½ day program entitled "Building and
Sustaining High Performance Work Teams." The action plans coming out of it
will earn the team play you need. |
| "Conflict between two of our
departments is depressing the bottom line." |
While two or three of the solutions above will
help, we typically have to take a more direct approach to resolve intergroup strive.
We’ll lock the two departments in a hotel meeting room with me for a day, and we will
emerge with a plan to turn things around. Depending on the seriousness of the problem,
we’ll follow up one to three times. |
| "Our self-directed
teams have not fulfilled their promise." |
Your empowered work teams may be
in need of a mid-course correction, or it may be that they just aren't appropriate for
your work culture. Either way, we’ll get to the bottom of the problem and help you
mount a workable solution. |
| "We're tackling a new
initiative, but I'm not sure that our management team is up to it." |
The potential solutions to this
problem are as numerous as the causes of the team's inadequacies. One approach we've had
great success with is "retrospective failure thinking." Another approach is to
use either "Team Builder" or "Tactical
Planner" from Power Tools. We'll need to
customize the exact solution to your unique needs. |
| "We’re launching
a major project that’ll severely challenge the team assigned to it." |
You probably need a customized
version of "Team Builder," out of the Power
Tools book. If we decide that won’t do it, then we’ll use stronger
medicine--a version of the moderate pain, high gain tactic mentioned above. This approach
has been applied successfully to recent SAP implementations in major corporations. |
| "Our board
doesn’t function as well as it could." |
One tool that was a bit too
specialized for inclusion in Power Tools is "Building
a Unified Board." We’ve used it to increase teamwork on volunteer,
elected, and appointed boards and committees--even school boards! We’ll adapt it to
your team. You'll like the results. |